Effective Date: June 7, 2025

At Key Myofunctional Therapy, LLC (“we,” “our,” or “the Practice”), your privacy and the security of your personal information are of utmost importance. This policy explains how we collect, use, store, and protect your information when you schedule a consultation, receive care, or communicate with us electronically.

When you request or schedule a consultation (including free 30-minute consultations), we may collect the following personal information:

• Full name
   
• Email address
   
• Phone number
   
• Reason for consultation or brief notes (optional)
   
• Preferred date/time of consultation
   

We do not collect protected health information (PHI) through the website beyond what is necessary for scheduling purposes.

The information you provide is used strictly to:

• Schedule and confirm appointments
   
• Contact you regarding your consultation or care
   
• Respond to inquiries submitted through the website
   

We will never sell, rent, or share your information for marketing purposes.

• Our website uses HTTPS encryption to ensure secure data transmission.
   
• We take reasonable steps to protect your personal information.
   
• Email correspondence is sent through a HIPAA-compliant platform: info@keymyo.com.
   

⚠️ Important: Website forms, email, and text messages are not substitutes for fully encrypted medical communication. Please avoid sending sensitive health information via these methods.

By consenting to electronic communication, you understand and agree that:

• Permitted Channels: We may communicate via phone, voicemail, SMS, email, secure client portal, and telehealth platforms.
   
• Risks: These methods may not be fully secure and could be intercepted, misdirected, or accessed without authorization.
   
• Sensitive Updates: If you send personal updates (e.g., medical, emotional, or life events), you do so at your own risk. We may acknowledge these messages briefly, but full discussion will take place in scheduled sessions.
   
• Record Keeping: Messages relevant to your care may become part of your clinical record.
   
• Boundaries: We cannot provide full treatment advice through email/text. Sessions or secure platforms are required for clinical feedback.
   

You may opt out of electronic communications at any time without affecting your access to care.

• We do not connect with clients through personal social media (e.g., Facebook, Instagram).
   
• You may follow our professional business accounts, but these interactions do not replace therapy or clinical communication.
   

If you book your consultation using an integrated third-party scheduler (e.g., Calendly, SimplePractice), your data may also be subject to that service’s privacy policy. We encourage you to review their terms.

You have the right to:

• Request correction or deletion of your contact information
   
• Inquire about how your data is used or stored
   
• Opt out of future communications
   

To request changes, contact: info@keymyo.com

We may update this policy periodically to reflect operational or legal changes. The most current version will always be available at keymyo.com.

Crystal Butler, BSDH, OMT
Owner, Key Myofunctional Therapy, LLC
📧 info@keymyo.com
🌐 keymyo.com